SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SUPER SALES (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://supersalesuae.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Fast delivery of the product. Has been sent with a combined shipment and was therefore quickly received. Ordered here again due to previous experiences.
In Ukraine on the vidylennya ukrposti for 10 days. Jakiste Jak hangs on the visoty. For short Mabout Biliy kolir (
The cable will be mitsnu Plotka, Yaka will be zakishchai and zashkzhen. Charge phone shvidko and stable. Dovzhina cable is ideal for manual vicoristanna.
Perfect, good product good seller many thanks
Cable quality is very good and sturdy and charges very well
The seller sent the goods in a few hours. Great cable, everything is fine.
Everything is great.
Excellent product good quality recommended buy
All is OK, thanks. Ugreen the best of the best. All yak in the inventory, Chudov as a cable. Ugreen yak hover on visoti
very fast delivery high quality products ugreen has best quality for cables, USB hubs, power bank and charger
Solid cable, I advise you to purchase.
Cool cable! It holds very well when you insert nothing staggers and does not fall out. Soft. 1 meter length, which is more comfortable than the native (80 cm) which was with the phone. Satisfied with the purchase.
The cable is a bit rigid on account of the mesh, but the fit is firm, great finish.
Excellent product, as always ugreen with good quality products, arrived quickly in Peru, I will continue to ask for more things from this company... Thank you Aliexpress
Goods match the description. Order delivery is fast. Reliable packaging. Responsible seller. Very good shopping experience!
Very good quality cable The plugs fit well into the USB sockets. Wire of good material and quite flexible.
Duge Shvidka Boola delivery. The shelter came. .. Garnoi IAKS cable. I recommend it.
As always, I am a great manufacturer, the last wire will last 2 years, it fell apart a little due to my fault but continues to work further, I recommend for purchase
Excellent Product reached up to Mexico. The seller is recommended.
The cable will use the characteristics. The Temple is the same as the engine and the mother, it's good. Shvidka delivery, I recommend it for a bath.
I recommended seller very high quality product
Quality cables. I always choose in nylon braided.
New delivery. Yak, yak and all ugreen products. I'm like. Firm packaging. Bought by the seller of the goods.
All yak hover, the temple is like a wine and water products of the game ugeen. To make the shvidka the delivery. We will sell the goods to us. Recommend seller and product Firmi ugreen)
Great product. Quality materials good assembly. As described. Fast delivery. I recommend the product and the seller.