SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SUPER SALES (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://supersalesuae.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The product is very nice, the packaging and the way is good, I recommend it.
Are perfect!! In fact I had already bought hahahaha before but I needed more to play in a groupđ
The delivery is very fast, everything reached Poland in a week! Very interesting maps. To the touch they are plastic, with engraved pictures! Advise!
The product arrived well before the unforeseen, very good material and great quality, I recommend the product.
Goods of Shvidko, I will describe. To put on the tsikavi, ale double slug. I recommend it in return.
She denied the power of the other for the Ministry. Plastic cards, pictures and digital pictures. To the next seller.
so satisfied! I love it! there are 55 cards. 52 cards + 2 joker cards and a certificate cardâ¤ď¸
The cards slide super well, I'm looking forward to using them in poker timba with friends. The finishes are very cool, it has two sticks of the deck in gold color and two in silver color. They are plastic, they hold the water. Took a week to arrive, I recommend.
It is of good quality, I liked it very much and all the drawings are embossed with good quality on both sides.
Very good, although the box must be glued with zeal
Excellent material of the cards, I liked the color and texture of the material, 10 of 10, this as is as in the pictures
Very nice letters only that the pet material ea, I imagine it is because of the recycling issue but quite beautiful, the only detail is that they slide too much when opening the bag, the cards flew everywhere.
I have not opened them since it is for a gift but they look super cute and I want to give them away
Very cool looks and workmanship make a good impression do not stick a little smaller than the standard
the price to quality rate its good. I need to play with them.<3
Very nice cards. They are slippery and shiny. I like them very much.
The cards for the price they have are great, they are plastic and elegant. The box came a little broken and they go out of the package but otherwise great
More beautiful than I imagined, came complete, arrived 3 days before the scheduled deadline. Simply lovedđ
They are very resistant, they definitely feel more expensive than they are.
They are beautiful the deck is very beautiful the details are of 10
Awesome! this product is value for money. and the seller is highly recommend.
They slide very well with a pleasant touch happy with the purchaseđđď¸
It was much more I expected, very good, top of the line product, recommend!!!
I recommend, all the cards are in place, aesthetic, without any damage, the material is very pleasant to the touch, the only negative is that the figures are sensitive to the NK are distinguishable if you do not look closely
Very cool the cards good resistance And everything came fast 10 of 10