SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SUPER SALES (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://supersalesuae.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Arrived well, we will see if it works, it is a small size
Arrived on schedule, box a bit crushed because it was shipped together with other things without a bubble casing. It looks like a toy but for the cost it has it can fit. We'll see if it works.
The box arrived broken and crushed even so the camera arrived in good condition and works well. Linking to the cell phone is easy and it works. Does not have good image quality, but for the price is very good
The camera looks good, the only thing that would add is more amplitude in the image of the rest, everything is fine.
It is not so small, the quality is standard for the price is fine, at the beginning it takes a little to connect but it is very good option
the camera is working well what do the picture quality is not that bright
I recommend this beautiful product to all. Arrived before the estimated time. I received it successfully. I indicate the product
As they present it, it is necessary to test to know its operation.
I've received this Wifi Camera. I still didn't try to see how it will works . After that I will put a comment.
I haven't tried it yet but it seems to be a good product. The materials are ok and bring everything you need to make it work. Now open what to wait
Sbuen small size arrived fast and it is cheap I still do not taste it but it looks good brings its very cute pedestal
It is good more the price and if it serves only k you have to connect it to the light but it is great
Very small excellent. But the battery discharges fast less than 20 min That is bad because to let hidden it needs to be near the socket to get charged
It arrived earlier than scheduled and arrived in good condition, I put it to load to verify that it works as expected.
Perfect, super good image and very easy to set up
The box arrived crushed, but the product is fine, it takes a while to link but all cool
All good, Ale 1. I'm guessing, if the camera will be 2. on the magnetic filth double-sided tape. I put it on the net, and the year-old Day has fallen out, and the sticky layer has fallen on the objects (I have stuck a lot). Ale all this way I plus: 1. I guess 2. in her megapizeliv on the cell of my drone. In the middle of it was worthy! 5/10
At the moment it looks good to turn it on and try it and I will leave more reviews
Package received in perfect condition, well packed and all parts in good condition. The camera is easy to install and configure following the instructions (in English and Chinese). Connection and tests Ok on the first attempt. It doesn't have much sensitivity in low light, but for the price it works wonders. Good purchase.
This very good mini camera works for lens, comes only cable
I arrived fast looks good quality but I still do not use it after I will put my total verdict
A cute girl, but I couldn't connect on my cell phone just my husband's. Worked perfectly
I liked it a lot, there was only one job to connect in the app that is not the same that comes in her instructions, the more it worked!!
All right with the camera, working within the expected for the price. The definition of the image and colors is weak.
Very good product I love for sure I will buy again, good sale