SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SUPER SALES (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://supersalesuae.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I really liked the cable, I bought a micro USB and a display port and all are of extreme quality, I already have charger from ugreen and I highly recommend it. Arrived super fast
I have this model of 1 meter and 2 meter ugreen cable, but I saw that there are differences when using the 2 cables to do "power bank" charging. I used the 5 Volt and 2 Amp charger of the oppo A72, and with the 1 meter cable, it was possible to achieve 2 amperes of charging the "power bank", A total of 11 watts. Already with the cable of 2 meters, given the fact that it has greater electrical resistance by having a greater length, it was not possible to achieve 2 amperes of charging, but I recognize that this is normal. The maximum current with the 2 meter cable was 1,76 Ampere, but most of the time the charging current was 1,58 ampere. With the 1 meter cable it took 4:20 to carry a 10.000 mAh "power bank" and with the 2 meter cable it took 5:17. Without considering the connectors, the cable size is 197 cm, and, considering the connectors, the cable size is 203,7 cm I did the analysis and medication with atorch A3. I did not test 3 amperes, so I was only able to test up to 2 A
Delivered for 12 days. Nadin pakuvanya, everyone is pratsyu! Uncle Prdavtsevi for a Kazakh product and a robot!
Fast delivery, good quality and well packaged for the shipment. For my rasberry pie, I was looking for short cables. Hence, I bought these in different lengths.
Norms. ...
Product delivered as advertised, well packed and working. Recommend is top.
Branded packaging, delivery 2 weeks to St. Petersburg, quality cable, braided. I take it not for the first time, everyone is working properly, they have already replaced all the standard cables that have deteriorated.
Ugreen as always on top. The wire throughput is good, tested by the instrument. Data from the phone to the phone is transmitted. P.S. Be careful when buying SSD Kingston discs on Ali, trade fake!!!
The cable is good, and it's a little to wear it in the box with the power bank
Cable is good, cloth wire binding + aluminum sides. Support fast charging. Ugreen as always-quality is on top!
Shvidko Thai arrived packed with a Duge of good. We used to stretch out the road, yak and de posilka and vidpisuvati Meni)) well well yugri, yak hover in the region
100 % Ok. Good item. Good Seller.
Item as described. I take it not the first year, everything is at the level (the price corresponds to the quality). Never regretted purchasing the cables of this company. I recommend the seller.
Fast Delivery (2 weeks), item according to the description, looks plus solid as the standard cable. I recommend for seriousness and speed.
This company's high quality wires. I order not for the first time. I recommend to purchase.
The quality is excellent. I'm not buying it for the first time.
Nice product. Well packed as well. it is same as the display picture. this brand is very good one so. I didn't use so much, I will review after use this longer. delivery 🚚 was superb and excellent.
The delivery of the Ukrainian, on the end of the day, taking the coupon for the coin, it was 2.17USD, you will wait for the hiss
* * * * * 5 Stars * * * * *. Good Quality. Fast Shipping. Thanks.
I received my order without any problem. The cable is quality and I am satisfied with my purchase. Many thanks UGREEN and AliExpress.
The cable came quickly. Packed in the manufacturer's branded bag. Length, as ordered, 2 meters, measured. Works, charges, transfers files. For now, I can't say anything bad.
Ugreen cables are of extreme quality, you can buy without fear Super recommend, they are very strong and fast, I am very pleased with the purchase✌️🤩🤩
The order was delivered to the "five" store. Moscow in 10 days. Item as described. Did not communicate with the seller. Satisfied with the purchase.
Good cable. It is quite resistant and compatible with my devices. Transfers data efficiently. Recommended
OPA everything right with the delivery I found very fast and satisfactory thank the seller for the agility in the postage of the product... When to product everything ok as promised.