Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Arrived very quickly, it works, very good wire, excellent, I suggest
Vidm as a product. The cable will use the characteristics. Sell shvidko a true product. I recommend it.
The class beautiful Cable, the phone and the host are satisfied. Thank you.
In ten days of the mail. I took JBL for removable speakers, this is not the first time I take an excellent cable. In General, I stick to the idea if you need a cable, it is better to take from ugreen.
18 days delivery. It's fast. Fine packing. No more tested
Claw Winding Drawstring The yishov dis cable is close to 3 tizhniv. Pratsyu. May is the same, ale meters-for the same 2 timid
Really quality goods. I am satisfied again. But next time I will buy longer cables. I didn't guess this time. Thank you.
Nice cable, but it's hard, it's not like you, it's like you😁 I took the shortest 0,25 and 2 meters, the short one gives out 2 amperes, but the long one is only 1.5a, but it will go.
Arrived quickly. Ugreen makes the best cables! I always take it here. Advise
The cable is super. Took it not the first time. I recommend it. Enough for about 2 years. Came fast
The article is as described. We already know that the Ugreen company is synonymous with quality. Is the second cable I ask for. I asked for the first cable more than a year ago and I have not had any problems.
Very good cable, works fast charging. 5 +++
Super quality👍👍👍 Fast charging supported⚡
Arrived in intact condition Thanks to seller
All OK. The goods are the same.
Fast delivery and good packaging, normal for UGREEN. It has instructions unlike many others. The cable has an external braid and is about 3.5 mm in diameter. It's not too hard, but it's not too soft either. No indicator lights or display. It looks well made which is usual for UGREEN. As for technical data and capabilities, unfortunately I don't have time left to check for now. I recommend.
Cables good, quality, thick. Inspires confidence. I'm not taking it for the first time. Can definitely be recommended.
The quality is excellent. Working cable. I really like the products of this company always at the highest level
This is some kind of over-Mail, which is the mail, in nine days. Himself in shock))) ugreen cable as always at a height.
Very fast delivery, properly secured. Ugreen wires as usual of the highest quality. I recommend the product and the seller.
U Green Company. Best company I can trust. For quality.
Great cable. Good seller. Always quality product. Data swing the phone is charging. It is worth buying.
All as described. Working. The quality is excellent as always. For charging from the power bank is perfect.
Ugreen as always on top! The goods arrived even ahead of time. The packaging is branded. The quality is excellent. With good discounts. I'm not buying for the first time. I recommend the seller.
Ugreen's extreme quality product, next I will buy is the cat8 network cable